Refund policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return or exchange.

To be eligible, your item must be unworn, unwashed, and in its original condition, with tags attached. You'll also need your receipt or proof of purchase.

To start a return or exchange, contact us at bornrichcustoms@gmail.com. Wrong size? Message us and we'll swap it.

Return shipping: if we made a mistake or your item arrives defective or damaged, we cover return shipping. Otherwise, return shipping is on you.

If your order arrives defective, damaged, or wrong, contact us right away so we can make it right.

Once we receive and inspect your return, we'll let you know if your refund was approved. If approved, you'll be refunded automatically to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.